Terms and Conditions

Effective Date: 03/10/2024

Welcome to Visio Layers Solutions. By accessing or using our website (www.visiolayers.com), you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Visio Layers Solutions’ relationship with you in relation to this website.

1. Introduction

Visio Layers Solutions (“we,” “us,” or “our”) provides e-commerce services through our website. By using our website and purchasing our products, you accept these terms in full. If you disagree with any part of these terms and conditions, please do not use our website.

2. Eligibility to Use

You must be at least 18 years old to use this website. By using the website and agreeing to these terms, you represent and warrant that you are at least 18 years of age.

3. Use of Website

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • You may not reproduce, distribute, or otherwise exploit the materials for any commercial purposes without our explicit written consent.

4. Account Registration

  • When you create an account on our website, you agree to provide accurate, up-to-date, and complete information.
  • You are responsible for maintaining the confidentiality of your account details and password, and for all activities that occur under your account.

5. Products and Services

  • Visio Layers Solutions strives to ensure that all products listed on our website are described accurately. However, we do not warrant that the product descriptions, colors, information, or other content available on the website are accurate, complete, reliable, or free from errors.
  • Prices for our products are subject to change without notice.

6. Payment Terms

  • By placing an order, you agree to provide valid payment information. We use Razorpay to process payments securely.
  • Full payment is required at the time of purchase.
  • We reserve the right to refuse any order placed through the website.

7. Shipping and Delivery

  • Orders will be shipped according to the shipping method selected at checkout.
  • Delivery times vary depending on your location and the availability of products. For more details, please refer to our Shipping Policy.
  • Visio Layers Solutions is not responsible for any delays in delivery caused by factors beyond our control.

8. Cancellations and Refunds

Please refer to our Refunds/Cancellations Policy for details on how we handle order cancellations and refunds.

  • Refunds will be processed within 5-7 working days from the time of approval and will be credited back to the original method of payment.

9. Liability Limitation

  • We do not guarantee that the website will be uninterrupted, secure, or error-free. We are not responsible for any damage or loss resulting from your use of, or inability to use, this website.
  • To the maximum extent permitted by law, Visio Layers Solutions will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or services.

10. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Visio Layers Solutions or our licensors. You may not use any content without prior written permission.

11. Amendments

We reserve the right to modify or update these terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of the updated terms.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Surat, India.

13. Contact Information

If you have any questions or concerns regarding these terms, please contact us at: